xbjj Privacy Policy
Your privacy matters to us. This policy explains what personal data xbjj collects, how we use it, and the rights you hold as a player on our platform.
xbjj ("we", "us", "the Platform") is committed to protecting the privacy of all players who access xbjj.bet. This Privacy Policy sets out in detail the categories of personal data we collect from you, the lawful bases on which we process that data, how long we retain it, who we share it with, and the rights you have in relation to your personal data. This Policy applies to all users of xbjj.bet and any related services or applications.
By registering an account or continuing to use xbjj, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how we handle your personal data, you should not use the platform. You may contact us at any time to request further information, exercise your rights, or raise a privacy concern by emailing [email protected].
This platform is strictly for players aged 21 and above. xbjj does not knowingly collect personal data from any person under the age of 21. If we become aware that data has been collected from an underage user, that data will be deleted immediately and the account will be closed.
Our Core Privacy Principles
These six principles guide every decision we make about your personal data. They inform how we design our data processes, choose our partners, and respond to your requests.
1. Information We Collect
xbjj collects personal data through several channels: directly from you when you register or contact support, automatically when you use the platform, and through our licensed payment processing partners. Below is a breakdown of each category.
📋Account Registration Data
When you create an xbjj account, we collect the following personal information:
- Full legal name as it appears on your government-issued identity document
- Date of birth (used to verify that you meet the 21+ age requirement)
- Email address and mobile phone number
- Residential address (required for identity verification at KYC stage)
- Username and hashed password (your password is never stored in plain text)
💳Payment & Financial Data
To process deposits and withdrawals, xbjj collects limited payment-related data:
- Mobile wallet identifiers associated with your bKash, Nagad, Rocket, or Upay account (e.g. registered phone number)
- Transaction history including deposit amounts, withdrawal requests, and timestamps
- Bank account details where bank transfer is used as a payment method
📱Technical & Device Data
When you use xbjj, our systems automatically collect technical data to ensure the platform works correctly and to protect against fraud:
- IP address and approximate geolocation (country/city level)
- Device type, operating system version, and browser type
- Session timestamps, pages visited, and navigation patterns within xbjj
- Cookies and similar tracking technologies (see the Cookies section below)
🎮Gaming Activity Data
xbjj records your gaming activity on the platform in order to deliver the service, resolve disputes, and comply with responsible gaming obligations:
- Bets placed, game results, and win/loss records
- Bonus claims, wagering progress, and promotion participation
- Responsible gaming tool usage such as deposit limits and self-exclusion requests
2. How We Use Your Information
xbjj processes your personal data only for the purposes described in the table below. We will not use your data for any purpose that is incompatible with those listed here without first obtaining your explicit consent.
3. Cookies & Tracking Technologies
xbjj uses cookies and similar technologies to keep you logged in, remember your preferences, and gather analytical data to improve the platform. This section explains what types of cookies we use and how you can manage them.
🍪Types of Cookies We Use
xbjj uses three categories of cookies:
- Strictly Necessary Cookies — required for the platform to function; these cannot be disabled. They include session authentication tokens and security cookies
- Functional Cookies — remember your language preference, last login state, and game display settings to personalise your experience
- Analytics Cookies — aggregate, anonymised data about how users navigate xbjj, used solely to improve platform performance and user experience
⚙️Managing Your Cookie Preferences
You can control non-essential cookies through your browser settings. Most modern browsers allow you to block or delete cookies. Please note that disabling functional cookies may affect your experience on xbjj — for example, you may need to re-enter your preferences on each visit. Blocking strictly necessary cookies will prevent you from logging in and using the platform.
xbjj does not use third-party advertising cookies, cross-site tracking pixels, or social media tracking scripts. Our analytics data is processed in aggregate form only and is never sold or shared with advertising networks.
4. Sharing & Disclosure of Your Data
xbjj does not sell, rent, or trade your personal data to third parties. We share data only in the limited circumstances described below, and always with appropriate safeguards in place.
🤝Trusted Service Providers
We share limited personal data with carefully selected third-party service providers who assist us in operating xbjj. These include:
- Payment processors (bKash, Nagad, Rocket, Upay, and banking partners) — only the data strictly necessary to process your deposit or withdrawal
- Game software providers such as Pragmatic Play, Evolution Gaming, Spribe, and others — anonymised session data only, with no personally identifiable information
- KYC verification partners — identity documents and personal data shared only to the extent required for identity verification and AML compliance
⚖️Legal & Regulatory Disclosure
xbjj may disclose your personal data to government authorities, law enforcement agencies, or regulatory bodies where we are required to do so by applicable law, court order, or legitimate legal process. In such cases, we will share only the minimum data necessary to comply with the legal obligation and will inform you where legally permitted to do so.
🚫What We Will Never Do
xbjj will never sell your personal data to data brokers, advertising networks, or any other commercial third party. We will never share your data with other gambling operators or use it to build advertising profiles. Your data exists solely to serve and protect you as an xbjj player.
5. Data Retention & Security
🗓️Data Retention Periods
xbjj retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, to comply with legal and regulatory obligations, and to resolve disputes. Account data (including identity documents and transaction history) is retained for a minimum of 5 years following account closure to meet anti-money laundering record-keeping requirements. After the retention period expires, data is securely deleted or anonymised so it can no longer be linked to you.
🔐Security Measures
xbjj implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure:
- SSL/TLS encryption for all data transmitted between your device and xbjj servers
- Encrypted storage of sensitive fields including passwords, payment identifiers, and identity document data
- Role-based access controls ensuring that only authorised personnel can access player data, on a need-to-know basis
- Regular security reviews and vulnerability assessments of our platform infrastructure
6. Your Privacy Rights
As an xbjj player, you have meaningful rights in relation to your personal data. You can exercise any of these rights at any time by contacting our support team at [email protected]. We aim to respond to all privacy rights requests within 30 days.
👤Rights Available to You
- Right of Access — request a copy of the personal data xbjj holds about you
- Right to Rectification — ask us to correct any inaccurate or incomplete personal data
- Right to Erasure — request deletion of your personal data where it is no longer necessary for the purposes it was collected (subject to legal retention obligations)
- Right to Object — object to the processing of your personal data for direct marketing purposes at any time
- Right to Data Portability — request a structured, machine-readable copy of your account data where technically feasible
To exercise any of the above rights, email [email protected] with the subject line "Privacy Rights Request" and include your registered username and a description of your request. We may need to verify your identity before processing the request. We will not charge a fee for handling privacy rights requests in ordinary circumstances.
7. Minors & Policy Updates
🔞No Data Collection from Under-21s
xbjj is strictly an adult platform for players aged 21 and above. We do not knowingly collect, store, or process personal data from any individual under the age of 21. All registrations go through an age verification step. If a parent or guardian believes that a person under 21 has submitted personal data to xbjj, please contact us immediately at [email protected] so we can delete the data and close the account without delay.
🔄Updates to This Privacy Policy
xbjj reviews this Privacy Policy periodically and may update it to reflect changes in our data practices, applicable law, or platform features. When we make material changes, we will update the Last Updated date at the top of this page. We encourage you to review this Policy regularly. Your continued use of xbjj after an updated Policy is posted constitutes your acceptance of the revised terms. If a change significantly affects your rights, we will make reasonable efforts to notify you directly via your registered email address.
8. Contact Us About Privacy
If you have any questions, concerns, or requests relating to this Privacy Policy or the way xbjj handles your personal data, please contact our support team. All privacy-related enquiries are handled with strict confidentiality and responded to within 30 days (Bangladesh Standard Time, UTC+6).
Email: [email protected] — please use the subject line "Privacy Enquiry" and include your registered username so we can locate your account and respond accurately.